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  2011 Sale and cancel policy


General disposure

The guide provides only guidance services.

The guide is not entitled to proceed to some reservation whatever it is, museum or sites, historic monument, hotel, restaurant, transport and tips.

On request only, the guide can provide any necessary information to the development of a circuit on Burgundy, as well on the level courses as providing on the spot.

Rates

Rates depends of the type and guidance duration. Minimum base rate is two hours.

2011 rates :

  • 2h : 100€.
  • ½ day 4 h maximum : 180€.
  • Full day 9h maximum : 280€.
  • Commented winetasting : 150 €.
  • Complementary hour : 45 €.
  • RDV outside Dijon (more than 50 km around Dijon) : 50 €
  • RDV oustide Côte d'Or department  : 75€.

For full day tour guide's lunch is on guest charge.

If the guide doesn't have lunch with guest 25€ will be charge for the guide's lunch.

During a outside tour if the guide has to sleep at the hotel, price of the guide's diner, hotel room and breakfast in on guest charge.

If the guide has to sleep more than one night at the hotel a 40 € night allowance wille be charge each night starting from the second night.

Services payments

20 % of full services rate has to be paid after estimate acceptance , raised, if necessary of the total amount of the deposit charges which must be regulated by the guide during the tour.

Balance must be paid at the latest the day of the tour.

If not, the guide reserves the right to raise the amount of the services of 10 % for differed payment, and of 20 % in a persisting delay and 25 % in case of more than thirty days delay. At the end of this period, the guide reserves the right to seize the proper authorities in order to make carry out covering services.

Waiting time and noshow

The guide will wait guests at the fixed rendez-vous point during half an hour (30 mn). After hakf an hour waiting if guests don't come or don't prevent of any delay, the guide will be free of its engagements but tour remains due in total.

Cancel policy :

Any service cancelation more than 30 days before the tour is free of charge.

  • Cancel between 30 days to 72 hours before the tour : 20 % of the invoice will be charge.
  • Cancel less than 72 hours before the tour : 100 %.
  • No show : 100 %

Delay

In case of important delay tour will be reduce or if guests ask for a full tour as it was previsted and dependending of the guide's availability additional hours will be charge.

Reservation general disposure

Any requested service must be confirmed by mail or e.mail.

Guide will deliver a quotation regarding the program sent by the guest.

In case of any change concerning the program after invoice has been accepted changes must be written down by mail or e.mail and a new invoice will be delivered.

Advance of 20% must be paid after quotation acceptance to definitively fix the contract and date. Balance must be paid at the lastet the day of the  tour.

Travelling expenses

(C.C. N° 3061 - Article 12)

All travelling expenses, meals and hotels requested by the program as travelling expenses due to collect instructions have to be paid by guest. As an indication travelling expenses rate is the legal rate fix by administration wich is 0,512 € per kilometer for 2011.

Charlotte FROMONT - Guide and Interpreter

Guidance licence N° G.L. 05.21.01

authorised langages : French, English & Spanish

34, rue Vannerie– 21000 Dijon

Tél. + 33 (0)6 63 21 01 50

escapades.bourgogne@wanadoo.fr - http://www.escapadesbourgogne.eu

N° SIRET 402 115 786 00053 - Code APE 7990Z

T.V.A. non applicable. (French taxes not available)

Art. 293 B III du CGI.

marqueur eStat'Perso    @ C.Fromont